Terms and Conditions

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1. Scope

1.1 These Terms and Conditions („T&C“) govern the use of our online shop and the purchase of digital goods and services („Digital Products“) on our website.

1.2 By using our shop, you agree to these T&C. If you do not agree, you may not use our shop.

2. Contracting Party

2.1 The contract is concluded with XENBIT GmbH, Leinefelder Str. 12, 37115 Duderstadt, represented by the Managing Director Sebastian Raabe, registered at the District Court of Göttingen under number HRB 205729.

3. Orders and Delivery of Digital Products

3.1 By placing an order, you submit a binding offer to purchase. We reserve the right to reject orders without giving reasons.

3.2 After submitting your order, you will receive an automated email confirming receipt. This does not constitute acceptance of your offer. The contract is concluded when the product is made available in your customer account. No separate delivery of activation codes or license keys takes place. The product is automatically unlocked upon successful payment.

3.3 The product is delivered “as seen” at the time of purchase. There is no entitlement to future features or further development.

3.4 Upon purchase, you receive a simple, non-transferable right to use the digital product for personal use only. Redistribution, reproduction, or public sharing is not permitted unless explicitly agreed.

3.5 Use of the digital products requires certain technical conditions, such as a compatible operating system and stable internet connection. A trial version is available and must be tested thoroughly before purchase. By purchasing, you confirm that the trial worked successfully. Later claims regarding functionality are excluded.

4. Prices and Payment

4.1 All prices include statutory VAT and other price components.

4.2 Payment is made using the payment methods offered during checkout. We reserve the right to exclude specific methods. Payment processing is carried out by Stripe Payments Europe, Ltd. Their terms and privacy policy also apply.

5. Right of Withdrawal

5.1 As digital content is delivered, there is no right of withdrawal pursuant to § 356 (5) BGB.

6. Warranty and Liability

6.1 Warranty is provided in accordance with statutory regulations.

6.2 We are fully liable for intent and gross negligence. For simple negligence, liability applies only to breaches of essential contractual obligations. Liability for indirect or consequential damages is excluded.

7. Data Protection

7.1 Information on data protection is available in our privacy policy (https://www.xenbit.de/privacy).

8. Additional Terms for “SIM Dispatcher”

8.1 For the product “SIM Dispatcher,” the End User License Agreement (EULA) also applies. It must be accepted before installation and governs the terms of use for “SIM Dispatcher.”

9. Governing Law and Jurisdiction

9.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

9.2 Jurisdiction for all disputes shall be, to the extent legally permissible, the registered office of XENBIT GmbH.

As of: 2. August 2025